Privacy Policy

 

Privacy Statement

We collect personal information from our customers in the regular course of doing business. This brochure answers some of your most frequently asked questions, and lets you know exactly how we're protecting the information you entrust to us.

What personal information do you collect about me?

We collect the following information about you:

  • Name
  • Address
  • Postal Code
  • Phone Number
  • Email Address
  • Date of Birth/Age
  • Gender
  • Payment card number
  • Payment card expiry date
  • Customer satisfaction info
  • Opinions about products and services
  • Health/medical information

 

When you visit our web site, we also collect:

  • information about your computer, including your IP address, the type of operating system and browser you use, and your computer's location
  • what pages you visit on our site and what links you click on
  • what other sites you've visited recently

How do you use this information?

The main reasons we collect personal information from you are:

  • Application forms
  • Customer relationship management
  • Customer service
  • Marketing
  • To complete a sale/transaction

 

If it's a necessary part of any of these transactions, we may disclose your information to another company. For example, when you apply for credit, we pass on your personal information to a credit reporting agency so we can complete a credit check. We also pass on your name and address to a courier company to complete a delivery.

Use of Personal Information for Secondary Reasons

We also may use your personal information for other, secondary reasons, including:

 

To complete a sale/transaction

  • Name
  • Address
  • Postal Code
  • Phone Number
  • Email Address
  • Payment card number
  • Payment card expiry date

 

Marketing

  • Date of Birth/Age
  • Gender
  • Customer satisfaction info
  • Opinions about products and services

 

Customer service

  • Name
  • Address
  • Postal Code
  • Phone Number
  • Email Address
  • Health/medical information

 

Customer relationship management

  • Customer satisfaction info
  • Opinions about products and services

 

Application forms

  • Name
  • Address
  • Postal Code
  • Phone Number
  • Email Address
  • Date of Birth/Age
  • Gender